💳 Get Support

📝 How do I add my first subscription?

Tap the "+" button to add a new subscription. Enter the service name (Netflix, Spotify, etc.), monthly/annual cost, billing cycle, and next payment date. You can also add logos, categories, and notes to organize your subscriptions better.

🔔 Why am I not receiving renewal reminders?

Make sure notifications are enabled in your device settings for SubTrack. Check that you've set reminder preferences in the app settings - you can choose to be notified 1, 3, 7, or 14 days before renewals. Also verify that Do Not Disturb mode isn't blocking notifications.

💵 How does the app calculate my total spending?

The app automatically calculates your monthly and annual spending based on each subscription's billing cycle. Monthly subscriptions count toward your monthly total, while annual subscriptions are divided by 12 for monthly averages. You can view detailed breakdowns in the Analytics section.

📅 Can I sync renewal dates with my calendar?

Yes! Enable calendar integration in settings to automatically add subscription renewal dates to your device calendar. This creates calendar events with reminders so you never miss a payment date, even outside the app.

🏷️ How do I organize subscriptions by category?

When adding or editing a subscription, select a category (Entertainment, Productivity, Health, etc.) or create custom categories. You can then filter your subscription list by category and see spending breakdowns by type in the analytics section.

💾 How do I backup my subscription data?

Go to Settings > Backup & Export to create a backup file of all your subscription data. You can save this to cloud storage or email it to yourself. This backup can be imported if you switch devices or reinstall the app.

📈 What analytics and reports are available?

View detailed spending analytics including monthly/annual totals, category breakdowns, most expensive subscriptions, and spending trends over time. You can also see which subscriptions you haven't used recently to identify potential savings.

🔄 How do I handle subscription changes or cancellations?

Edit any subscription to update pricing, billing cycles, or renewal dates. For cancelled subscriptions, you can mark them as "Cancelled" to keep them in your history without affecting current spending calculations, or delete them entirely.

💳 Can I track free trials and promotional pricing?

Absolutely! Add free trials with $0 cost and set reminders before they convert to paid plans. For promotional pricing, add the discounted rate and set a reminder when the promotion ends so you can update to regular pricing.

🌐 Do I need internet to use the app?

No! All subscription tracking, calculations, and reminders work completely offline. Your data is stored locally on your device. You only need internet for initial app updates and if you choose to sync with cloud backup services.

💰 Tips for Better Subscription Management:

Regular Reviews: Check your subscription list monthly to identify unused or forgotten services you can cancel.

Set Budgets: Use the budget feature to set monthly subscription spending limits and get alerts when approaching them.

Annual vs Monthly: Consider switching to annual billing for services you definitely want to keep - it's usually cheaper per month.

Free Trial Tracking: Always set reminders for free trial end dates to avoid unexpected charges.

Shared Accounts: Track family or shared subscription costs and split expenses with other users.

Seasonal Subscriptions: Cancel services you only use seasonally (like sports streaming) and resubscribe when needed.

Price Monitoring: Check subscription prices regularly - many services increase rates with little notice.

Alternative Services: Research cheaper alternatives for expensive subscriptions, especially for rarely used services.

Your financial data stays on YOUR device: